Important Updates: Server and System Maintenance Upgrades & Trading Symbols Change

  • 8 Mar 2024

Dear Clients,

We are going to have a system upgrade for both Client Portal and MT4/5, which will not be accessible from 6 AM 09/03/2024 Saturday (Singapore Time) to 5 AM 11/03/2024 next Monday (Singapore Time).

Regarding how the funding request will be affected,

For Deposit:

  • Local bank transfer with GT bank - submission of deposit request is prohibited after 1 AM SGT (Singapore Time), on Saturday 09/03/2024.
  • Other auto-approved deposit - submission of deposit request is prohibited after 5 AM SGT (Singapore Time), on Saturday 09/03/2024.

For Withdrawal:

  • All withdrawal requests (except for the 2 following methods, Dragonpay and Virtualpay) are prohibited after 1 AM SGT (Singapore Time), on Saturday 09/03/2024.
  • Dragonpay withdrawal request is prohibited after 12 PM SGT (Singapore Time), on Friday 08/03/2024.
  • Virtualpay withdrawal request is prohibited after this Wednesday 06/03/2024.

Deposit and withdrawal activities will resume normal operation upon the completion of system upgrade.

In the meanwhile, we will have a few symbol changes which might impact your trading strategies. We recommend reviewing your current positions and planning your trading activities accordingly to align with the symbol changes.

  • There will be no more Suffix. Clients with open positions on Suffixes will see their positions with no suffix, e.g. XAUUSD.e or XAUUSD.p becomes XAUUSD. Historical orders will remain with suffix.
  • There will be a name change for some symbols, e.g. WTI becomes XTIUSD. Historical orders will keep their old symbols.
  • 3 symbols will be offboarded: ESP35, USOUSD, UKOUSD

Please find the below detail for the symbol changes:

Symbols to be discontinued
Symbols Status
ESP35 DISCONTINUE
USOUSD DISCONTINUE
UKOUSD DISCONTINUE

 

Spot Oil
Instruments Before System Upgrades After System Upgrades
Current Symbols New Symbols
Spot WTI Crude Oil WTI XTIUSD
Spot Brent Crude Oil BRENT XBRUSD

 

Cash Indices
Instruments Before System Upgrades After System Upgrades
Current Symbols New Symbols
ASX200 Index ASX200 AUS200
China 50 Index CNA50 CHCUSD
Dow Jones Industrial Average Index WS30 US30
Euro Stocks 50 Index STOXX50 EUSTX50
Germany 40 Index DAX40 GER40
Nasdap NDX100 NAS100
Nikkie 225 Index JP225 JPN225
UK 100 Index FTSE100 UK100
USDollar Index USDX USIDX

 

National Association of Securities Dealers Automated Quotations | NASDAQ
Instruments Before System Upgrades After System Upgrades
Current Symbols New Symbols
Alphabet Inc - A GOOGL.xnas GOOGL.NAS
Amazon.com Inc AMZN.xnas AMZN.NAS
Apple Inc AAPL.xnas AAPL.NAS
Baidu Inc (ADRs) BIDU.xnas BAIDU.NAS
Facebook Inc META.xnas META.NAS
Gilead Sciences Inc GILD.xnas GILD.NAS
JD.com Inc (ADRs) JD.xnas JD.NAS
Microsoft Corp MSFT.xnas MSFT.NAS
NerEase Inc (ADRs) NTES.xnas NTES.NAS
Netflix NFLX.xnas NFLX.NAS
Starbucks Corp SBUX.xnas SBUX.NAS
Tesla Inc TSLA.xnas TSLA.NAS

 

Hong Kong Exchanges and Clearing Limited | HKEX
Instruments Before System Upgrades After System Upgrades
Current Symbols New Symbols
AIA Group Ltd - 1299 AIA.xhk 1299.HKG
China Mobile Ltd - 941 CNMOBI.xhk 0941.HKG
CK Hutchison Holdings Ltd - 1 CKHUTCH.xhk 0001.HKG
Hang Seng Bank Ltd - 11 HSBANK.xhk 0011.HKG
Hong Kong Exchanges & Clearing Ltd - 388 HKEX.xhk 0388.HKG
HSBC Holdings Plc - 5 HSBC.xhk 0005.HKG
Ping An Insurance Group Co of China Ltd - 2318 PINGAN.xhk 2318.HKG
Tencent Holdings Ltd -700 TENCENT.xhk 0700.HKG
Xiaomi Corp - 1810 XIAOMI.xhk 1810.HKG

 

The New York Stock Exchange | NYSE
Instruments Before System Upgrades After System Upgrades
Current Symbols New Symbols
Alibaba Group Holdings Ltd (ADRs) BABA.xnys BABA.NYS
Boeing Co BA.xnys BA.NYS
Citigroup Inc C.xnys C.NYS
Coca-Cola Co KO.xnys KO.NYS
International Business Machines Corp IBM.xnys IBM.NYS
McDonald's Corp MCD.xnys MCD.NYS
Nike Inc NKE.xnys NKE.NYS
Visa Inc V.xnys V.NYS

 

Client Portal and MT4/5 will be operated as normal upon the completion of system upgrade.

 

For any inquiries, please reach out to our Customer Service team via live chat or email us at [email protected].

Thank you for your understanding and cooperation.

 

 

Best regards,

Anzo Capital

Sign up to get started

Open Demo Account
Open Live Account
Promotions